Track your order

Order Tracking - LivingEaseStore

Dear Customer,

Thank you for choosing LivingEaseStore for your household and cleaning products! To ensure you can stay updated on the status of your order, please refer to the following information for tracking:

How to Track Your Order:

  1. Visit Our Website
    Please visit our website at LivingEaseStore.

  2. Log Into Your Account
    Use your registered email and password to log into your account. If this is your first purchase, please use the link in your order confirmation email.

  3. Go to "My Orders"
    After logging in, click on the “My Orders” option in the top right corner of the page.

  4. Find Your Order
    On the “My Orders” page, you will see all your past orders. Locate the order you want to track and click on “View Details.”

  5. Check Order Status
    On the order details page, you can view the current status of your order, the estimated delivery time, and the tracking information from the courier.

Order Status Descriptions:

  • Pending: The order has been confirmed but has not yet been shipped.
  • Shipped: The order has been shipped, and you can track it using the tracking number provided.
  • Delivered: Your order has been successfully delivered.

Frequently Asked Questions

  • What if I didn’t receive an order confirmation email?
    Please check your spam folder, or contact customer service.

  • What if the tracking information hasn’t been updated?
    Sometimes there may be a delay in updates from the courier, so please be patient.

  • How can I change the delivery address?
    If the order has not yet shipped, please contact our customer service team as soon as possible to make changes.

If you have any questions, feel free to contact our customer service team, and we will be happy to assist you!

Thank you for your support and trust!

LivingEaseStore Team