FAQS

Frequently Asked Questions (FAQs)

1. What types of products does LivingEaseStore offer?

We offer a wide range of lifestyle and cleaning products, including kitchen utensils, household cleaners, personal care items, laundry supplies, and more, all aimed at enhancing your quality of life.

2. What about the safety of the materials used in your products?

All of our products undergo strict quality testing to ensure that they are made from safe and environmentally friendly materials. Specific information can be found in the description of each product.

3. How do I choose the right cleaning product?

When selecting a cleaning product, consider the intended use. For example, kitchen cleaners are ideal for grease removal, while bathroom cleaners are designed to tackle hard water stains and mold.

4. How do I use the cleaning products?

Usage instructions are included on the product packaging. Generally, it’s recommended to follow the instructions for dilution and application, ensuring use in a well-ventilated area.

5. Is there a return and exchange policy?

We offer a 30-day return and exchange policy. If you are not satisfied with your purchase, please contact our customer service team for assistance.

6. How should I clean and maintain lifestyle products?

Most lifestyle products can be cleaned with warm water and mild detergent. Please follow the care instructions in the product manual to extend their lifespan.

7. Do you have cleaning products suitable for sensitive skin?

Yes, we offer cleaning products specifically designed for sensitive skin. Please check the ingredient list on the product label to ensure there are no irritating components.

8. How can I contact customer service?

You can reach us through the "Contact Us" page on our website or by calling our customer service hotline. We will respond to your inquiries as soon as possible.

9. Does LivingEaseStore offer international shipping?

Yes, we provide international shipping services. Specific shipping fees and delivery times can be viewed during the checkout process.

10. How can I get the latest promotional information?

You can subscribe to our newsletter or follow our social media platforms to receive the latest promotions and offers.